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Privacy Policy.

Last updated: 09/09/2025
 

Hague Global (“we,” “our,” “us”) is committed to protecting the privacy, security, and integrity of all information entrusted to us, including Amazon Information and data collected from users of our website (www.hagueglobal.com). This policy explains how we collect, process, store, use, share, and dispose of data. Please read this privacy policy carefully.
 

1. Definitions
 

  • Data: All information submitted to or collected by Hague Global, including personal data (as defined by applicable data protection laws).

  • Amazon Information: Data provided by Amazon and its customers in relation to order fulfilment, including order identifiers, recipient names, and shipping addresses.

  • Cookies: Small text files placed on your device by our Website to improve user experience and functionality.

  • User/You: Any individual accessing our Website who is not employed by Hague Global or providing services under contract.

  • Website: www.hagueglobal.com and any sub-domains unless excluded by separate terms.
     

2. Scope
 

This privacy policy applies to:
 

  • The collection and use of Amazon Information for order fulfilment and logistics.

  • The collection and use of personal data from Users of our Website.
     

It does not extend to third-party websites linked from our Website.
 

3. Data Collection
 

We only collect the minimum information necessary:
 

  • Amazon Information: Order details required for logistics (recipient name, shipping address, order identifiers). We do not collect payment card details from Amazon customers.

  • Website Users:

    • Name and contact information (e.g. email, phone number).

    • IP address, browser type/version, and operating system (automatically collected).

    • Usage data such as referring sites, activity on our Website, and exit pages.

  • Cookies: Used for functionality, analytics, and performance as outlined in section 10.
     

4. Data Processing
 

  • Amazon Information is processed solely for fulfilling orders, generating shipping labels, and logistics support.

  • Website User Data may be used for:

    • Internal record-keeping.

    • Improving our products and services.

    • Providing relevant information or responding to enquiries.

    • With consent, sending promotional materials or conducting market research.
       

Data is accessed only by authorised personnel with a legitimate business need.
 

5. Data Storage
 

  • Amazon Information is stored using AES-256 encryption at rest and TLS 1.2+ encryption in transit.

  • Access is restricted through role-based access controls, MFA, and logging.

  • Website User Data is stored securely in line with GDPR and the UK Data Protection Act 2018.

  • Data is retained only as long as necessary for legal, contractual, or operational requirements.
     

6. Data Use
 

  • Amazon Information is only used for order fulfilment and related logistics activities.

  • Website User Data may be used for service delivery, communication, and (with consent) marketing.

  • We do not use Amazon Information for analytics, profiling, or marketing.
     

7. Data Sharing
 

  • We do not sell or share data with third parties for commercial gain.

  • Amazon Information may only be shared with our trusted logistics partner (Scan Global Logistics) for shipping and delivery purposes.

  • Website User Data may be shared with service providers strictly as needed for website operation or business services.

  • In cases of business transfer (e.g. sale or acquisition of Hague Global), relevant data may be transferred subject to this policy.
     

8. Data Disposal
 

When data is no longer required:
 

  • Amazon Information is securely deleted or anonymised in accordance with NIST 800-88 standards.

  • Website User Data is deleted or anonymised when no longer necessary for the purposes collected.
     

9. Security & Monitoring
 

We maintain administrative, technical, and physical safeguards to protect all Data, including:
 

  • Firewalls, intrusion detection, and SIEM monitoring.

  • Daily log reviews.

  • Incident response plans.
     

In the event of a confirmed incident involving Amazon Information, Amazon will be notified at security@amazon.com within 24 hours.
 

10. Cookies
 

Our Website may place the following cookies:
 

  • Strictly Necessary Cookies: Essential for website operation.

  • Analytical/Performance Cookies: Help us analyse visitor behaviour and improve usability.

  • Functionality Cookies: Store preferences (e.g. language, region).

  • Targeting Cookies: Track visits and personalise advertising (with consent).
     

You may restrict or disable cookies via your browser. However, certain website features may not function correctly.
 

11. Data Subject Rights
 

Under GDPR and other applicable laws, individuals have the right to:
 

  • Access their personal data.

  • Request corrections to inaccurate data.

  • Request deletion of their data.

  • Restrict or object to processing.
     

Requests can be made by contacting us (see section 13).
 

12. Compliance
 

This policy complies with:
 

  • GDPR.

  • The UK Data Protection Act 2018.

  • Amazon’s Data Protection Policy.

  • Applicable data privacy laws in jurisdictions where we operate.
     

13. Contact Us
 

For questions or to exercise your rights, contact:
 

Data Protection Officer

Hague Global

Email: help@hagueglobal.com

Address: C/O 6th Floor St Vincent House, 1 Cutler Street, Ipswich, Suffolk, England, IP1 1UQ
 

14. Changes to This Privacy Policy
 

We may update this policy from time to time as required by law or business needs. Updates will be posted on our Website, and continued use of our services will be deemed acceptance of the revised policy.

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